Account Manager

Advantage Tech is seeking an Account Manager for a great Kansas City local digital marketing firm.  We are looking for someone with the following experience and skills: 

  • Team-oriented individual with a strong attention to detail and ensures exceptional client communication
  • Work with our full-service Email Clients to define the strategy and then implement by composing emails, adding links, sending, monitoring and analyzing results for specific clients
  • Have extensive experience working on client projects involving either SalesForce or Microsoft Dynamics and CRM strategy
  • Has been a part of web development projects in WordPress, Drupal, Magento and/or another custom CMS
  • Knowledgeable in paid search, email and SEO strategy and tactics
  • Intelligently interpret client needs while offering strategic input to the client (s) and internal teams alike
  • Organized efforts of creative services, SEO, PPC, strategy and web development production to effectively execute and track campaigns and/or projects
  • Oversee day-to-day operations with internal resources
  • Ability to follow processes as well as introduce and prove new processes as needed
  • Set realistic expectations with the client(s) and teammates
  • Utilize internal project management system (Mavenlink) to keep projects, time and budgets updated and available to report on each week
  • Work with internal subject matter experts to define strategy and estimates
  • Approach difficult situations gracefully with a problem-solving attitude while maintaining a reputable agency image at all times
  • Lead project implementation by crafting project budgets and timelines, leading Q/A documentation to ensure client deliverables are being met and providing high quality, data-driven results
  • Oversee the tracking of actual effort spent on projects, and monitor progress of all resources and budget
  • Acts in a stewardship capacity for the Company, works as a functional member of the team, has ability to self-direct and self-regulate work-day;
  • Perform other duties as assigned

Requirements:

  • Bachelor’s Degree, or equivalent experience
  • 2-4 years in digital marketing account services, project management and agency environment (or related experience)
  • Understanding of standard project management methodologies, and how to effectively apply them in each environment
  • Extensive knowledge of commonly-used concepts, practices, and procedures within the digital marketing industry, and demonstrated comprehensive knowledge of office and facilities coordination;
  • Ability to interact and communicate effectively and professionally, and provide exceptional service, both internally and externally at all times
  • Strong organizations skills required; able to successfully juggle multiple projects and to prioritize tasks in high stress situations
  • Should have an understanding of social strategy, email strategy, website design and development production
  • Strong interpersonal, customer service, presentation, organizational and problem-solving skills.
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