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Business Analyst

Advantage Tech is hiring!  We are looking for a qualified individual to join our client that is based in Overland Park.

You will be an important contributor in the realization of our ambitious business objectives to build out a robust cloud-based services platform that makes it easy to integrate carriers, brokers, and third parties that will allow us to deliver a seamless buying experience. 

ESSENTIAL DUTIES AND RESPONSIBILITES 

  • Ability to understand desired future state in context of current business environment.
  • Defines incremental steps to achieve desired business results.
  • Can create innovative approaches to problems, is comfortable challenging the status quo.
  • Experienced with Agile approaches and can decompose complex problems into workable team assignments.
  • Ability to learn new systems and concepts quickly, building a strong repertoire of business and technical knowledge.
  • Ensure that project team has clear understanding of functional requirements and business expectations.
  • Collaborate with creative team and ensure that user experience and visual design align with functional requirements.
  • Work with QA to develop testing strategy, identify test cases and participate in UAT.
  • Serve as a subject matter expert on the ecommerce solution and platform both for client and for the project team.
  • Create training materials for train-the-trainer and end-user training sessions.
  • Interacts with project team and management to identify and document benefits, costs, and risks associated with solution alternatives.
  • Works to ensure the technical/business design matches the detailed user requirements and system needs.
  • Define a process for change management and proactively manage requirement changes.
  • Proactively identify risks around requirements and communicate to team leads and PMs.
  • Helps to ensure proper communication, process flow, data quality, reliability, integrity and security for automated systems as needed.
  • Documents procedures, policies and guidelines to support daily operational processes as needed.

EDUCATION/EXPERIENCE:

  • BS/BA degree preferred
  • 3-5 years relevant work experience required.
  • Familiar with agile development methodology, including use case scenarios and user stories.¬†
  • Strong project management, time management, initiative and interpersonal skills.
  • Experience in articulating and documenting user requirements.
  • Experience in planning and performing functional testing.
  • Experience with Microsoft Suite including Advanced Excel and Visio.
  • Experience with project and collaborations tools such as MS Teams, SharePoint, and Workfront.
  • Ability to express complex technical concepts effectively, both verbally and written.
  • Some off-shift support and travel may be required
  • Experience within the insurance and brokerage industry is a plus.

OTHER SKILLS AND REQUIREMENTS:

  • Provides exceptional customer service and adheres to the Clients philosophies.
  • Promotes teamwork and communication between departments and work groups.
  • Makes decisions in compliance with established corporate and department standards.
  • Maintains awareness of new system procedures, processes, software capabilities and other technological advances with potential impact to the client.
  • Attends staff meetings, department meetings and educational workshops.
  • Organizes formal presentations to the clients decision-makers.
  • Understands when circumstances require persuasion, conciliation, assertiveness, or other approaches and reacts appropriately.
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