Desktop Engineer

Advantage Tech is searching for a Desktop Engineer to join their client's team in Kansas City, KS.

General Purpose:

Is responsible for application packagingdeployment, security patching and overall management of Windows & MacOS workstations. Work with the Desktop Architect to manage the endpoint profile the enterprise from design to deployment. Function as a resource for software deployments and patch maintenance

 

Job Duties and Responsibilities:

  • IntuneSCCM
    • Maintain base image for workstations using OSD & Autopilot
    • Test and deploy secure base images for enterprise use
    • Ensure workstation compliance is satisfactory to business standard
    • Experience with monthly security patching using SCCM or Windows Update for Business
    • Experience with Conditional Access for Windows 10 workstations
    • Experience with Windows Hello for business implementations and support

 

  • MacOS Management
    • Experience managing MacOS workstations in an enterprise environment
    • Experience using Apple Business ManagerDEP for Zero touch provisioning
    • Experience with Kinobi or packaging of 3rd party applications
    • Experience troubleshooting MacOS workstations

 

  • Administration
    • Manage ticket load for Deployment Architecture team
    • Serve as escalation point for break-fix deskside incidents
    • Create technical documents for implementations and break-fix solutions
    • Create reports as requested using SSMS, PowerShell or Power BI

 

  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

 

Minimum Requirements:

Education and Experience

  • 2 years of experience in an enterprise environment
  • Experience packaging/deploying applications and updates
  • Experience with Adobe, Oracle, Microsoft, VPN, SAP and other client applications
  • Extensive scripting experience in PowerShell, Python or similar language
  • Certification and/or License –
    • May be required to obtain and maintain other certifications and/or licenses in the future
    • Current industry certifications preferred
    • Microsoft 365 Certified: Modern Desktop Administrator Associate
    • JAMF Certification: 200-400

 

Knowledge, Skills and Abilities:

  • Strong scripting abilities in PowerShell, Python or similar language
  • MST/Transforms file creation
  • Knowledge of software update/upgrade package development
  • Strong skill in desktop troubleshooting and repair
  • Azure & Intune Experience
  • Office 365 Click-to-Run ODT/implementation
  • Apple troubleshooting, networking, configuration, integration with ABM/DEP
  • Skilled in critical thinking, analysis, mathematical calculations, and technical evaluations
  • Able to communicate clearly and effectively, both verbally and in writing
  • Able to apply technology solutions to business problems
  • Able to work with accuracy and attention to detail
  • Able to work in collaboration effectively and foster good teamwork
  • Able to present ideas using language that is relatable to business and end-users
  • Able to consider impact of actions and decisions on employees, coworkers, and customers
  • Able to think strategically and creatively
  • Able to multi-task and problem solve
  • Able to work independently and as part of a team
  • Able to prioritize and meet deadlines
  • Able to promote a team environment
  • Able to handle challenging or conflict situations with tact and professionalism
  • Able to present to diverse audiences from front line team members to senior management
  • Able to perform task and duties without constant supervision
  • Able to read, write, and speak English

 

Travel:

15%-25% (1-2 times per quarter)

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