Advantage Tech is looking for a Help Desk Support person.
Mid-level IT help desk position responsible for providing the first point of contact for IT related break-fix issues. Acts as an advocate for the internal end-users ensuring proper focus is maintained and attention brought to customers needs. Demonstrates competencies to perform identification, evaluation, prioritization, and resolution of issues relating to hardware, software, networking and other computer related technologies for end users across our multiple operating companies both across the US and international.
Minimum 2-3 years prior IT Tier 1 Help Desk experience (via phone and email) REQUIRED.