Networking/Desktop Coordinator

Advantage Tech has a need for a person with experience in Networking & Desktop support for their client based out of Kansas City, MO.

 

PRIMARY RESPONSIBILITIES           

 

Desktop, Device, and Software Services

  • Respond to all staff-generated tickets within tier-specific response times (48 hours all, 1 hour urgent, scheduled set ups at requested time)
  • Manage all school-owned devices including cell-phones, desk phones, staff and student computers, classroom iPads, and hardware accessories
  • Maintain connectivity and wireless access for staff
  • Set up equipment needed for events and maintain instructional technology such as projectors, document cameras, and classroom-related needs

 

Manage Systems Environment

  • Manage email, active directory, shared drive, and on-site server environments
  • Lead project to move school to cloud-based server environment
  • Maintain regular backup of critical information

 

Inventory Management

  • Manage year-long inventory planning and needs for all software and hardware
  • Maintain an accurate database of all school technology
  • Solicit competitive bids in accordance with school and state policy, and maintain records
  • Coordinate warranty repairs and services vendors to maintain inventory
  • Ensure fiscal stewardship of inventory by writing and maintaining strong procedures for staff check out and use of school technology

 

General

  • Perform all other tasks as assigned
  • Must be able to:

Walk, sit or stand for periods of 2 hours up to 12 hours per day; frequently move equipment/devices weighing up to 50 lbs. across campus including outdoors from building to building; ascend stairs; stoop, kneel, crawl to position equipment/devices

 

EDUCATION AND EXPERIENCE

 

  • A minimum of 3+ years of relevant operational experience is required
  • High comfort level with children and youth is required
  • Prior experience working in schools, urban communities, non-profit, military, private sector, and/or a fast paced entrepreneurial environment is preferred
  • Demonstrated project/program management experience is necessary. Must possess experience successfully managing multiple projects simultaneously
  • Experience working in cross-functional teams and collaborating with external vendors to develop and implement systems and processes to increase the effectiveness and efficiency of a growing organization is essential
  • Effectively prioritize work and meet deadlines; organized; manage multiple assignments; follow assignments through to completion; respond quickly to requests for information and assistance
  • High organizational and analytical ability
  • Results-driven with experience driving operational excellence
  • Demonstrated resourcefulness in setting priorities
  • Excellent computer skills including Microsoft Office; Power School, Outlook, Word, and Excel are necessary
  • Given the longer school day at Kauffman School, this position requires extended work days and hours

 

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