Salesforce Administrator/Product Owner

Advantage Tech is searching for a Salesforce Developer to join their client's team in Lee's Summit, MO.

As the Salesforce Administrator and Product Owner, you will take ownership of Salesforce as it relates to the administration, strategy, and roadmap of the platform.  This role is both hands-on as well as strategic.  You will also be an evangelist for Salesforce and the vision around it to ensure all stakeholders are aligned. In this dual role your primary responsibilities will be:

Administrator & Product Owner Role:

  • Ensure that Salesforce runs optimally and that end-users have a positive experience
  • Manage upgrades and enhancements to the platform in conjunction with the Software Delivery/Project Manager
  • Perform no-code/low-code development within Salesforce based upon clearly defined business requirements that you help develop
  • Manage and coordinate work with external developers as needed
  • Handle basic administrative tasks which include, but are not limited to user accounts, security, reports, dashboards and email templates
  • Take responsibility for the quality of the data within Salesforce and implement deduplication processes.
  • Manage integrations to third-party applications
  • Assist with end-user training
  • Address day-to-day issues with the platform as they arise
  • Manage the Salesforce roadmap
  • Collaborate with stakeholders to prioritize enhancements to the platform
  • Work with the Software Delivery/Project Manager to create project charters, project scopes and project timelines
  • Continuously evaluate and implement new features
  • Increase adoption across the organization
  • Be a visionary for how Salesforce can transform the organizations business processes and communicate that vision with stakeholders 
  • Requirements
    • Salesforce Certified Administrator 
    • 3+ years of Salesforce Administration experience
    • Demonstrated experience collaborating with stakeholders to deliver high quality features within Salesforce
    • Familiarity with writing and deploying Apex code
    • Prior experience functioning in the capacity of a product owner
    • An understanding of API integrations
    • Field Service Lightning experience
    • Familiarity with Agile and Waterfall methodologies
    • Experience managing external Salesforce Developers
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