Senior Systems Engineer

Advantage Tech is seeking a Senior Systems Engineer for a client in the Overland Park area.

DAILY RESPONSIBILITIES:

  • Provide advanced technical support for each client’s server-based systems, communication systems, virtualization and storage environments and their network, including configuration, performance and security.
  • Work with internal technical team to monitor and respond to events to ensure system uptime and stability.
  • Ensure change control and other procedures are followed.  Confirm that configuration documentation is completed when systems are deployed or modified.
  • Engage and manage vendor escalations.
  • Be a catalyst of positive change and an advocate for improving I.T. value to the client’s business.
  • Provide technical leadership and mentorship to team members to dramatically increase efficiency, I.T. maturity and to eliminate recurring issues.
  • Perform project assessments, scoping and cost estimates and work in a technical pre-sales capacity as needed.

Technical Skills and Abilities

An individual must be able to perform essential skills with advanced knowledge or understanding of the following concepts:

  • Operating Systems — Microsoft Windows, Linux, MacOS
  • Authentication & Directory Services — Active Directory, Azure AD, MFA, etc.
  • Windows System Management — Tools, Philosophies and Methods
  • Antivirus/Malware and Patch Management technologies
  • Collaborative Technologies — Microsoft Exchange, Office365, Skype, Zoom, etc.
  • Security — Firewalls, vulnerability assessment, IDS/IPS, filtering, etc.
  • Shared Storage Technologies —LUN, RAID, ISCSI, FC, SAS, etc.
  • Network Technologies — vLAN’s, route/switch, DNS, DHCP, RAS, VPN
  • Automation — Scripting, imaging, installation, management
  • Virtualization — VMWare and Windows/Hyper-V
  • Cloud – Azure, AWS, SaaS, IaaS, PaaS
  • Analytical and process-oriented approach to issues and assigned tasks
  • Advanced level diagnostic method and skills in a variety of environments

Client Support and Soft Skills

  • Intensely customer focused with the understanding that I.T. serves the business.
  • Detailed time tracking. Advanced project management skills; task-focused and results-oriented.
  • Highly effective both independently and as a member of a team.
  • Highly effective verbal and written communication skills at all levels of an organization.

 

Education

  • At least five (5) years of experience in Information Technology infrastructure support.
  • Associate degree in Computer Science or related discipline or equivalent training preferred.
  • Relevant certifications would include:
    • MCSE
    • VCP
    • CCNA/P

Special Requirements

  • Some after-hours availability

Physical Requirements — The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Must be able to sit for extended periods, performing work on a computer
  • Must be able to assist with two-person lift of items weighing in excess of 50 pounds

 

 

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