Site Reliability Engineer

Responsible for building strategies and solutions to simplify the technology stack while achieving the goal of continuous delivery. This is accomplished by providing leadership, support, and guidance to IT teams to monitor, automate and develop the code delivery pipeline and production environment. 

Job Duties: A Day in the Life

  • Create: Build strategies that are focused on simplifying the operating environment while using use a wide range of open source technologies and automation tools
  • Unravel: Understand other operational aspects within our platform and automate execution using runbooks which are constantly tested using CI/CD environment
  • Automate: Ability to code and script automation across multiple platforms including Linux and Windows and automate testing to validate functions are working as intended
  • Deliver: Manage the deployment and upgrade process of the cloud platform and core services while taking ownership of system-level issues and drive for prompt resolution with support from other teams
  • Test: Ensure the stability of the cloud system health via proactive alerting, log monitoring, and system-wide health checks and testing
  • Communicate: Transparency in work efforts, system performance and health while collaborating with e.com and corporate to ensure standards and policies are being met
  • Support: Driving each team to be self-sufficient by providing tools and training and bringing different teams together to work towards common goals

Required

  • Bachelor's degree with area of specialization in Information Systems or related field
  • 8+ years as a Developer/Network Engineer/Testing Engineer
  • Broad understanding of tools and technologies: source control, continuous integration, infrastructure automation, deployment automation, container concepts, orchestration and cloud
  • Strong problem solving / analytical skills
  • Understanding of system and networking concepts and troubleshooting techniques
  • Knowledge of the software development processes and methodologies
  • Knowledge of Internet software, Spreadsheet software, and Word Processing software
  • Available to provide on-call support 24 hours per day, 7 days a week as needed
  • Ability to work night, weekend and/or early morning hours based on business needs

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