Looking to work with a casual company where everyone knows your name? Look no further! This company is adding to their BSA team.
The primary responsibility of this position will be to act as liaison between business units and IT Programming staff in support of all technological platforms in use at the company. This includes developing business requirements, identifying application shortcomings and testing new system enhancements and fixes.
- Interpret high level business area requirement into detailed business requirements from which technical specifications can be developed.
- Communicate frequently with business areas and IT programming staff to enable effective, efficient completion of IT systems development tasks.
- Act as a mentor to less experienced Business Analysts and identify process improvement opportunities throughout the organization.
- Identifyand fix any policies and/or claims which may have been negatively affected by a system bug.Occasionally assist customer service and/or Processing if there are staff shortages in those areas.