System Engineer

A successful Systems Engineer will ensure reliable and effective system infrastructure services through installation, monitoring, maintenance, support, and optimization of all server hardware and software. The Systems Engineer will analyze and resolve high level system hardware and software problems in a timely and accurate fashion. This individual will gather requirements, design solutions and plan and execute implementations using best practices and standards. This candidate is expected to have the expertise to enhance the existing system design, implement additional system elements and provide ongoing support and maintenance, including all analysis tools and monitoring. This individual must be proactive with a strong desire to innovate and work in a team environment.


  • Effectively diagnose and troubleshoot high level network element and computer malfunctions relating to faulty hardware, software, server, network and/or configurations
  • Collect data and interpret errors and/or problems in configurations
  • Implement quality control procedures to improve up-time of network and server devices
  • Evaluate the effectiveness of systems and determining actions required to improve system performance
  • Lead special technology projects as required to research and implement new technologies and best practices
  • Design and engineer Microsoft OS deployments, AD, Email, Messaging, and SCCM servers, Cisco Call Manager, Cisco Meraki, Unity and Emergency Responder Servers and applications
  • Coordinate with various teams to design and implement automated deployment and maintenance technologies
  • Design the installation of software, systems documentation, and training
  • Partake in On-Call rotation- roughly 1 week out of every 2 months.
  • All other technical duties as assigned



  • 5+ years of experience as a System Engineer
  • Preferred Bachelor’s degree or equivalent experience
  • Experience using automated deployment and maintenance technologies
  • Warranty procedures for network and server devices
  • Extensive knowledge and experience understanding industry best practices on network architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies
  • Preferred MCSE or MCSA Certification or Cisco Certification (CCNA, CCNP or CCIE)


  • Ability to absorb and retain information quickly with a high attention to detail
  • Highly self-motivated with excellent customer service skills
  • Good oral and written communication skills
  • Experience working in a team-oriented environment
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