System Engineer

Advantage Tech is looking for a Systems Engineer to join their client's team in Lee's Summit, Mo.

Basic Function and Scope of Responsibility: 

The System Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of networks, including servers, routers, switches, firewalls, remote access systems, and network management systems.

Virtualization experience PREFERRED (i.e. VMware, Windows server, storage system management)

Essential Job Duties:

Level I – Minimum

  • Assist in research, evaluation, and recommendation of networking hardware and software such as servers, routers, switches, firewalls, security appliances, storage, remote access systems, and network management systems. 
  • Assist in supporting corporate servers, user desktops, etc
  • Assist in design, configure or upgrade local and wide area networks (LAN/WAN).
  • Assist with basic troubleshooting, backup, and archiving.
  • Assist in identifying, diagnosing, and resolving connection, reliability, or performance issues.
  • Keep workroom neat, organized and secure
  • Work under close to moderate supervision with limited latitude for independent judgment
  • Consult with senior peers on non-complex projects to learn through experience
  • Apply basic application management and administration skills with moderate level of proficiency
  • Represent department and the organization favorably and in accordance with established Company standards and associate attributes
  • Other duties as assigned by management

Level II – Fully meets the responsibilities of Level I plus the following:

  • Research, evaluate, and recommend networking hardware and software such as servers, routers, switches, firewalls, security appliances, storage, remote access systems, and network management systems. 
  • Support of corporate servers, user desktops, etc
  • Design, configure or upgrade local/wide area networks (LAN/WAN).
  • Assists with advanced troubleshooting, backup, and archiving
  • Identify, diagnose, and resolve connection, reliability, or performance issues
  • Work within and assist with management of defined IT processes and procedures including Systems Development Life Cycle methodology
  • Work with little to no supervision with latitude for independent judgment
  • Consult with senior peers on medium to complex projects
  • Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals

Senior – Fully meets the responsibilities of Level II plus the following:

  • Work with little to no supervision with extreme latitude for independent judgment
  • Proficient in all levels and phases of systems support
  • Partner with key vendors to obtain and maintain required certifications
  • Serve as escalation point for issues beyond project team authority; resolve conflicts involving scheduling, resources, or technical issues
  • May be responsible for budgeting of department's personnel, capital, and/or operation expenses

Qualifications

Essential Knowledge, Skills and Abilities:

Level I – Minimum

  • Bachelor's degree in computer science, business or equivalent experience
  • Minimum of 1-3 years experience with Cisco switches/routers, firewalls and related device support
  • Minimum of 1-3 years experience with server support a must, preferably Windows 2008 or 20012 server
  • Active Directory, Domain Management and Group Policy Experience.
  • DNS, DHCP, and DFS Experience
  • Windows Deployment Services Experience
  • Critical thinking and problem-solving ability
  • Ability to multi-task
  • Knowledge of reference lab operations and processes a plus
  • Knowledge and management of System Development Lifecycle Methodologies a plus
  • Experience in maintaining technical documentation to insure efficient planning and execution
  • May require technical certification
  • Goal oriented, with excellent time management and organizational skills
  • Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
  • Excellent verbal & written communication skills
  • Keenly attentive to detail
  • Ability to keep sensitive information confidential
  • High level of proficiency with PC based software programs including MS Office suite and project management tools, MS Project preferred

Level II – Fully meets the qualifications of Level I plus the following:

  • Minimum of 3-7 years experience with Cisco switches/routers, firewalls and related device support.
  • Minimum of 3-7 years server support a must, preferably Windows 2008 or 2012 server
  • Minimum of 3-7 years of experience planning and implementing Ethernet networks
  • Experience in supporting Microsoft Exchange environments.
  • Experience using and applying System Development Lifecycle Methodologies
  • Previous experience in a reference lab setting

Senior – Fully meets the qualifications of Level II plus the following:

  • 7+ years experience with Cisco switches/routers, firewalls and related device support.
  • 7+ years server support a must, preferably Windows 2003,  2008 or 2012 server
  • 7+ years of experience Design, configure, and upgrading local & wide area networks (LAN/WAN).
  • Demonstrated positive experience with System Development Lifecycle Methodologies
  • Previous experience in a reference lab setting
  • May require technical certification
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