Technology support

Are you seeking an opportunity with long term advancement?  Join this growing team in their technical support area.  

Purpose of this Position:

  • Troubleshoots and resolves problems with software and hardware in a service desk and desk side support environment.
  • Installs new hardware and software products as required and provides end-user training after installation.
  • Moves and reconfigure equipment, assists in tracking PC inventory and serves as a resource for user training. Completes other duties and projects as required.
  • Supports PC and MAC operations for all OS facilities nationwide.

 

Customer Service Focused
•Windows/MAC troubleshooting experience
•Virtual environments
•PC/MAC Hardware Knowledge
•Mobile Support
•Some Networking experience a plus(routers/switches, etc)
•CompTia A+ cert
•ITIL v4 Foundation cert
•JIRA would be a plus

Attractive pay with bonus!  #advantagetech 

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