Are you seeking an opportunity with long term advancement? Join this growing team in their technical support area.
Purpose of this Position:
- Troubleshoots and resolves problems with software and hardware in a service desk and desk side support environment.
- Installs new hardware and software products as required and provides end-user training after installation.
- Moves and reconfigure equipment, assists in tracking PC inventory and serves as a resource for user training. Completes other duties and projects as required.
- Supports PC and MAC operations for all OS facilities nationwide.
Customer Service Focused
•Windows/MAC troubleshooting experience
•PC/MAC Hardware Knowledge
•Some Networking experience a plus(routers/switches, etc)
•CompTia A+ cert
•ITIL v4 Foundation cert
•JIRA would be a plus
Attractive pay with bonus! #advantagetechSubmit Resume