Training Specialist – French Speaking

Job Title:  Training Specialist – French Speaking
Job Summary:  Training Specialists are a group of talented individuals who play an integral role in leading in person and virtual training sessions as well as go-live support to our customers as they implement our systems. This is a road warrior position that requires extensive, multi-day travel to a wide variety of locations.
Reports to: Director, Field Training
Scope of the Role:

• Travel to domestic and international locations to train staff to use our systems.
• Provide go-live support to the customer staff through the first few days of a system implementation.
• Observe pharmacy workflow and provide suggestions to maximize system use and productivity.
• Effectively communicate information while acting as a liaison between company and the customer.
• Facilitate virtual training sessions on a variety of products. 
• Build valuable working relationships across all departments.
• Become a system expert for products and an efficiency expert for how a customer operates.
• Represent company and the Field Training team in a professional manner.
• Other duties as assigned.

Education and Experience requirements:

• Bachelor’s degree preferred.
• Fluent in French
• Interest in widespread, multi-day travel up to 85% (please note, travel may fall over all or part of a weekend).
• Basic computer skills, including Microsoft Office Suite.

Attributes Desired:

• Fundamental understanding of the principles of presentation and how to engage learners.
• Experience with virtual training platforms such as Microsoft Teams and Skype.
• Talent for rapidly learning new skills and ability to adapt quickly in a fast-paced, constantly changing environment.
• Ability to quickly establish rapport with learners while continuously representing the company in a professional manner. Maturity and integrity are a must.
• Excellent attention to detail as well as superior time management, organizational, and customer service skills.
• Self-starter with a strong sense of urgency, ability to multi-task, prioritize work effectively, and work independently and as part of a team. 
• Ability to learn and solve practical problems, interpret a variety of instructions, and maintain focused attention during extended periods of travel time are also required.